Privacy Policy

We, Sanwa Forwarding Co., Ltd., considers the trust of its customers to be of the utmost importance and believes that it is our important responsibility to handle information related to individual customers accurately and confidentially. To this end, we have established a “Personal Information Protection Policy” regarding our customers’ personal information, and we are committed to ensuring that all of our employees and affiliated companies thoroughly understand how to handle personal information. The details are as follows. We will also handle the personal information of our customers in accordance with this policy, even if it is already in our possession and being used by us.

Handling of Personal Information

（1）Acquisition of personal information
We will collect personal information in a lawful and fair manner. When we ask customers to provide personal information, we will disclose the purpose of collection and the details of use in advance, and collect personal information within the scope of our legitimate business and to the extent necessary to achieve that purpose.

（2）Use and Sharing of Personal Information
We will use the personal information we receive only to the extent that we have obtained the consent of the person who has given us the personal information and only within the scope of the purposes for which the information was collected. The purpose of use shall be those matters necessary to achieve the purpose within the scope of our legitimate business, within the “Scope of Purposes of Use” as described below.
Scope of Purposes of Use
To contact you in the course of business
To provide information on products and services handled by us
When responding to inquiries or requests from customers
For other purposes for which the customer has been notified and consented to in advance.
Use of Personal Information for Purposes Other Than Those Listed Above
In the event that we need to use a customer’s personal information for purposes other than those listed above, we will obtain the consent of the customer for such use, except where permitted by law.

（3）Provision of Personal Information to Third Parties
We will not provide your personal information to any third party without your consent. However, this shall not apply in cases where there are special circumstances, such as legal obligations to be complied with by us in accordance with laws and other norms applicable to personal information.

（4）Procedures for Disclosure, Correction, etc. of Personal Information
If you wish to inquire about, correct, or delete the personal information you have provided, please make a request to our contact person. We will disclose, correct, or delete the customer’s personal information within a reasonable period of time only when we can confirm that the request is made by the customer himself/herself, except in cases where the request would seriously impede our business.

Compliance with Laws and Regulations Concerning the Protection of Personal Information

We will comply with all laws and norms related to the protection of personal information applicable to the personal information in our possession. This policy shall be determined in accordance with the laws of Japan and other norms. This policy sets forth our basic policy regarding the handling of personal information, and we will strive to protect personal information in accordance with this policy and in compliance with the Personal Information Protection Law and other laws and norms.

Security Control Measures for Personal Information

We have established a management system and implemented appropriate safety measures to protect personal information from unauthorized access, loss, destruction, alteration, and leakage, and to ensure the accuracy and safety of personal information. In addition to restricting the entry of outsiders into the office where personal information is handled and conducting educational activities for all directors, employees, and others involved in the protection of personal information, we will appoint a person responsible for the management of personal information and strive to manage personal information appropriately.

Continuous Improvement

We will continuously review and improve our personal information protection efforts in order to respond to changes in Japanese laws and regulations, handling methods, and changes in the environment.

Inquiries

Inquiries regarding the handling of personal information should be directed to the following contact.

Contact for handling of personal information
≪Sanwa Forwarding Co.,Ltd.≫
Sanwa Forwarding Building, 1-19-6 Hamamatsucho, Minato-ku, Tokyo 105-0013, Japan
TEL: 03-3437-6751 FAX: 03-3437-9728